Validation as a Communication Tool

When we validate someone, we convey our acceptance of that person’s experiences, emotions, thoughts, and realities. Conversely, when we invalidate someone, we deny or minimize the importance of their issues and needs. Though validation is a common word these days, it’s not always clear how best to or even why we should engage in it. The fact is that every person’s experience is inherently valid and instead of exercising judgment, we should try and accept people as they are. However, acceptance must not be confused with agreement.

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Categories: Voice over Work